Frequently Asked
Questions
Everything you need to know about sourcing from AuthSourceLux.
About Us
Are you a reseller or a direct source?
We are a direct B2B luxury consolidator.We source directly from primary and secondary markets across Asia. There are no middlemen in our supply chain
that’s how we offer theindustry’s most competitive pricing
Where is your company registered?
AuthSourceLux is registered in Hong Kong with principal operations in Guangzhou, China Asia’s largest trading hub for luxury goods
How long have you been in business?
We have been perating since 2016thats 8t years of dep experience In the uxury secondary market. In that time weve processed over 30 mllion pieces
Ordering & Pricing
What is your minimum order quantity (MOQ)?
Our MOQ is 5 pieces per order. You can mix and match across brands, categories, and condition grades. There is no upper limit
How do I see your inventory and pricing?
Once your wholesale acount is approved, you recaive a daiy WnatsApp catalog wtinrea ime inventory. high-resolution photos,and 2B pricing This is the most fcient way to stay on top of new arrivals.
What payment methods do you accept?
We accept bank wire transfers, cyptocurrency (USDT/ETH), and PayPal for B2B transactions. Invoices are provided for every order
How is pricing determined?
Our wholesale prces re ypicaly around 35% of globalretal veltue, hough this vanes y brend, model condtion, and marker demand Ou consoldaton mode liminates mdtlmen giving you the most direct pricing possible.
Shipping & Delivery
How long does shipping take?
Standard dliverys7-10 busiess days to the Unitd Statos Europen dostnations typicaly arive n8-12 days We ship by oxpress ar froightno slow sea foight
How much does shipping cost?
Free shipping on all orders. We cover all delivery costs – you never pay extra for shipping.
What about customs? Will my shipment get held up?
Al our shipments are backed by Chinas tusted expr suply chain. We guarante 100%s smooth oustoms cderance Our export documentation is comprehensive end re- approved by all major customs jurisdictions.
Authentication & Quality
How do you guarantee authenticity?
Every piece undergoes a double veffication process firstby Entupy A (99.1% acuray, hen by ourexperiencerd eppraisers.ACerificate of Authenitcty s provided with every tem
What happens if I receive a counterfeit item?
We stand y ou auhentcaton guarartce any rtem s verfed as courterfert y a certihed thid pary authentcato, we wil refund your fu purchase prce plus 1Ox as compensation
However, in 8+ years, this guarantee has never needed to be invoked.
What condition grading system do you use?
We use a standardzed 5 ter system Pristine, Excelint, Very Good Good and Fair Each grad s cleary defined on our Produts page with objecive orteria, So you aways knowexactly what you’re purchasing
Returns & Policies
What is your return policy?
We accepl retuns wihin7 days o delivery for neuthenic tems only, as verfed by a certfied hird party authenicator As a wholesale busines, we do nol eceptrelurns for tuyer’sremorse or change of mind. Please review our shipping page for full policy details.
Can I cancel an order after payment?
Orders can be cancelled within 4 hours of payment conimation. Ater that window, the tem enters ourauthentication and packeging pipeline and camot be cancelled.